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E-Mail Addresses
Technical/Website Support
If you are experiencing problems with your online billing, please contact:
  • Utility Billing Information
  • Rosie Flores
    972-547-7548
    rflores@mckinneytexas.org
  • Meter Reading Information
  • Cory Dobbie
    972-547-7543
    cdobbie@mckinneytexas.org



    Telephone Numbers
    Customer Service 972-547-7550
    Interactive Voice Response (IVR) system 972-547-7555
    Technical/WebSite 972-547-7550
    Fax Number 972-547-2609



    Mailing Addresses
    City of McKinney
    P.O. Box 8000
    McKinney, TX 75070-8000

    Physical Address
    McKinney City Hall
    222 N. Tennessee
    McKinney, TX 75069


    Office Hours
    8:00 a.m. to 5:00 p.m.
    Monday - Friday (except holidays)

    ©2008 City of McKinney, Texas