Bill Pay and Account Info
Customer Services
General Information
Help
Site Map
Bill Pay and Account Info
Login
Register
My Accounts
Register an Account
View Current Bill
View Past Bills
Pay your Bill
View Consumption History
My Profile
Logout
Customer Services
General Information
Help
Site Map
Bill Pay and Account Info
Customer Services
Request Services
Sign up for Bank Draft
Comments or Feedback
General Information
Help
Site Map
Bill Pay and Account Info
Customer Services
General Information
Explanation of Your Statement
Bill Services and Calculations
Billing Cycles
Making A Payment
Inquiring About Your Account
Water and Sewer Rates
Drainage Charges
Garbage Charges
Service Fees
Late Charges
How Water Meters are Read
Turning Off Your Water
Contact Information
Frequently Asked Questions
Help
Site Map
Bill Pay and Account Info
Customer Services
General Information
Help
Help Index
Frequently Asked Questions
Site Map
Bill Services and Calculations

What services are you billed for and how are they calculated?

Services on the Bill

The monthly services on the utility bill are water, sewer, sanitation (garbage), drainage, and other miscellaneous charges as applicable, e.g. customer requested re-reads, customer requested extra garbage pick-ups. See "Rate Tables" for rates.

Water

The water charge is based on actual usage per unit (unit=1,000 gallons).   Rate structures vary for winter and summer water consumptions.

Sewer

The sewer charge is a per-unit charge based on the meter size and the amount of water usage.

Sanitation (Garbage Collection)

Sanitation services are contracted out and are provided by I.E.S.I. for residents in McKinney.   Your service is activated through the Utility Billing Department when you establish your water service.  I.E.S.I. can be reached at 469-452-8000.  Trash pick up is provided once a week.

Drainage Fees

It is necessary to maintain and repair existing storm drainage systems and minimize natural stream erosion.   This charge is passed on to the customer through their monthly water billing.   THIS CHARGE WAS IMPLEMENTED IN JUNE 2002. For more drainage information click here.

©2008 City of McKinney, Texas